Delivery Policy
Delivery Policy
Thank you for choosing to shop with Novéra Unique!
Below you’ll find all important information about shipping, delivery times, and how your order is handled.
Our goal is to offer reliable and transparent deliveries. We are constantly optimizing our processes with a dedicated team doing their best every day.
How Your Order Works
To protect your information and ensure a smooth process, we do not accept orders by phone. Ordering online is easy:
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Open the product you want to order.
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Select the quantity and click “Add to Cart.”
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Log in to your customer account or register.
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Enter or confirm your delivery and payment information.
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Complete your order – done!
Delivery Times & Shipping Costs
| Delivery Country | Handling Time | Delivery Time | Shipping Cost |
|---|---|---|---|
| UK | 1–3 business days (Mon–Fri) | 4–9 business days (Mon–Fri) | Free shipping |
Total delivery time: approximately 5–12 business days
Tracking
As soon as your order has been shipped, you will receive an email with a tracking link.
You can follow your shipment online at any time.
Important: Check Your Address
Please make sure your delivery address is correct.
We are not responsible for misdirected or undeliverable packages due to incorrect address information.
If a package is returned to us, we will refund the purchase price minus shipping costs.
For a new delivery, a new order must be placed.
Address Change After Ordering
Would you like to change your delivery address after placing an order?
No problem—as long as the package has not yet been shipped.
Simply send a short email to: info@noveraunique.com
If the order has already been shipped, the address can no longer be changed.
Average Delivery Times
Uk – Free Shipping
Delivery time: 7–12 days
Your Order Means a Lot to Us
That’s why we offer secure and reliable shipping options for every product.
Always Free Shipping
We cover all shipping costs.
Every order is delivered 100% FREE to your home.
No minimum order value required.