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Sanne is designed for women who want comfort without sacrificing style. As soon as you put it on, you feel the difference: a relaxed fit that adapts to your day and a look that instantly energises. Whether you're on the go, relaxing at home, or out in the city — this jumper makes you look polished and confident effortlessly. The high collar with a zip allows you to switch between casual and a slightly dressier look, exactly how you feel.
4 REASONS WHY YOU DESERVE SANNE
RETURNS
We stand behind the quality and excellence of our products, and to demonstrate our confidence, we provide a 30-day money-back guarantee on every purchase.
If you're not completely satisfied, simply return your item within 30 days of receipt for a full refund.
Your happiness is our priority!
SHIPPING
At Novéra Unique, we offer free shipping.
We’ve partnered with Royal Mail, Evri, DPD, and DHL to ensure your order arrives quickly and securely.
You’ll always receive a reliable tracking link so you can follow your parcel every step of the way.
Any questions? We’re here for you every step of the way.
Your satisfaction is at the heart of everything we do, and we're dedicated to making your experience exceptional.
Everything we offer is selected with care, and we think you will feel the difference. If it is not right for you, return it within 30 days for a full refund.
Question: When can I expect my order?
Answer: The average delivery time is 7–12 days.
Our products are shipped directly from the supplier to you. This unique business model allows us to save significantly on storage and transportation costs. As a result, we can offer our products at lower prices than competitors and cover the shipping costs for you.
Question: The estimated delivery time has passed – where is my order?
Answer: In 99% of cases, orders arrive within the expected delivery time. However, delays may occasionally occur in the delivery process.
You can track the status of your order via the following link:
If you have not received your order within 3 days after the estimated delivery date, please contact our customer service.
Question: Some items are missing from my order – how is that possible?
Answer: Because we work with multiple suppliers, products may be shipped separately. Missing items are usually delivered within 2–3 days. We apologize for the inconvenience.
Question: How much does shipping cost?
Answer: Shipping is free.
Question: I am not satisfied with my order. Can I return it?
Answer: Yes, you can return any order within 30 days without providing a reason.
Question: How do I return an item?
Answer: If you are not satisfied with your purchase, you can exchange or return it within 30 days of receiving the item.
Products must be in their original condition, with all tags and labels attached, and without any signs of use.
All returns must be sent with a tracking number (Track & Trace). The sender is always responsible for the return shipment.
Once we have received your returned items, we will refund the purchase amount to your account within 14 days.
Question: Where can I find my tracking number?
Answer: On the “Track Your Order” page, you can enter your email address and order number to track your package.
Question: The tracking information shows no updates – why?
Answer: Tracking information becomes available once your package has reached the shipping carrier. Please note that there may be a short delay before the information is displayed.
